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The contact information on this page is for the Asia Pacific regions (Australia, India, Indonesia, Korea, Malaysia, New Zealand, Pakistan, Philippines, Singapore, Taiwan, Thailand, Vietnam excluding Japan, China and Hong Kong).

The contact information on this page is for our ofiice (Australia, Singapore, Korea, Taiwan) and Wacom Customer Support Service. If you would like to contact other regions, please click here.

 

Should you have any inquiry, please visit to the following site before you contact below.

Frequently Asked Questions (FAQ)
1. Technical Support FAQ
2. Prepurchase FAQ

For inquiries, please use the following:
Support inquiry form

 

Wacom Customer Support Service

Country
Phone Number
Language
Business Hours
Service
New Zealand         09 912 8007     
English
Mon-Fri
13:00-21:00 NZST
Technical support
Australia 02 8023 8610
English
Mon-Fri
11:00-19:00 AEST
Technical support
Malaysia 1-300-88-7226
English
Mon-Fri
9:00-18:00
(Local time)
Technical support & Prepurchase
Singapore 66221440
English
Mon-Fri
9:00-18:00
(Local time)
Technical support & Prepurchase
Thailand 02-7147917,
02-7147918
English
Mon-Fri
9:00-18:00
(Local time)
Technical support & Prepurchase
Taiwan 221621970
Traditional Chinese
Mon-Fri
9:00-18:00
(Local time)
Technical support & Prepurchase
Philippines 180014410538
English
Mon-Fri
9:00-18:00
(Local time)
Technical support & Prepurchase
India 0008004401878
English
Mon-Fri
9:00-15:30
(Local time)
Technical support & Prepurchase

* Service is closed on Saturdays, Sundays and some local holidays.

 

Offices

Asia Pacific Department

Asia Pacific Office Wacom Co., Ltd.
Harmony Tower 21F, 1-32-2 Hon-Cho, Nakano-Ku, Tokyo 164-0012 Japan
TEL : +81-3-5309-1513
FAX : +81-3-5309-1514
URL: www.wacom-asia.com

 

Australia

Wacom Australia Pty. Ltd
Unit 8, Stage 1 Cumberland Green 2-8 South Street, Rydalmere NSW 2116 Australia

TEL: +61 2 9422 6700
FAX: +61 2 9420 2272
Technical support hotline: 13000 WACOM (92266)
URL: www.wacom.com.au

 

Singapore

Wacom Singapore Pte Ltd
5 Temasek Boulevard
#12-09 Suntec Tower Five
Singapore 038985

TEL : +65-6258-8640
FAX : +65-6258-8697
URL: www.wacom.com.sg

 

Korea

Wacom Korea Co., Ltd.

#1211, 12F, KGIT Sangam Center, 1601 Sangam-dong, Mapo-gu, Seoul 121-913, Korea

TEL: +82-2-557-3894
FAX: +82-2-557-3895
URL: www.wacomkorea.com/

 

Taiwan

Wacom Taiwan Information Co., Ltd.
Suite 605, 6th floor, No. 205 Tun-Hwa North Road Taipei, 105 Taiwan

TEL: +886-2-2712-2675
FAX: +886-2-2712-9789
URL: www.wacom.com.tw

 

Other regions

Japan

Wacom Co., Ltd. (Headquarters)
2-510-1 Toyonodai, kazo-shi, Saitama, Japan
TEL: +81 480 78 1211 (Main)
FAX: +81 480 78 1220
URL: tablet.wacom.co.jp/

Wacom Co., Ltd. (Tokyo branch)
Harmony Tower 18F, Hon-cho, Nakano-ku, Tokyo 164-0012, Japan
TEL: +81 3-5309-1504
FAX: +81 3-5309-1514

 

China

Wacom China Co., Ltd.
Unit 2807, 28th Floor, SK Tower, No 6 Jia, Jianguomenwai Avenue, Beijing, 100022, China
TEL: +86 10 51665511
FAX: +86 10 59712766
URL: www.wacom.com.cn/

 

USA

Wacom Technology Corporation
1311 SE Cardinal Court Vancouver, WA 98683 USA
TEL: +1 800 922 9348 (Main)
FAX: +1 360 896 9724
URL: www.wacom.com/index2.php

 

Europe

Wacom Europe GmbH
Europark Fichtenhain A9, D-47807 Krefeld, Germany
TEL: +49 (0)2151 36 14 0 (Main)
FAX: +49 (0)2151 36 14 111
URL: www.wacom.eu

 

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